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Managing Marketing Information Customer Insights

The ‘limited fit’ between customer needs and company’s product is shown by?

A. Barnacles
B. Butterflies
C. True friends
D. Strangers

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The approach of message execution which follows format of style, tone, words and format to execute message of advertising is classified as?

A. rational style
B. persuasive style
C. creative style
D. execution style

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The firm providing marketing services such as assisting different companies in preparing, planning, implementing and evaluating the advertising programs is called?

A. advertising agency
B. managing agency
C. research agency
D. rational agency

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The type of market offerings that customers buy without committing any buying efforts are called?

A. specialty products
B. local goods
C. convenience products
D. industrial products

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Major environmental forces are?

A. Suppliers & consumers
B. Company & competitors
C. Marketing intermediaries
D. None of the above

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The product or service that can satisfy a need or want is called?

A. market offering
B. marketing mix
C. market segmentation
D. target market

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The products and services consumers shop frequently are classified as?

A. convenience products
B. shopping products
C. customer value
D. branding

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Marketing myopia is to pay attention to?

A. Product offered by company
B. Benefits produced by products
C. Experiences associated with products
D. None of above

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The low price sensitivity for buying the specific brand is called?

A. sought products
B. unsought products
C. industrial products
D. specialty products

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The office equipment such as computers and fax machines are best examples of?

A. industrial accessory equipment
B. industrial office equipment
C. fixed equipment
D. installation

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