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Business Markets and Buyer Behavior

The generation born before 1964 and after World War II is classified as?

A. generation X
B. generation Y
C. baby boomers
D. both a and b

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The factors that affect Company’s ability to maintain customer relationships are known as?

A. Marketing environment
B. Marketing dashboard
C. Marketing plan
D. Both a and b

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The most successful products are those which are?

A. differentiated
B. solve customer problems
C. offering customer value proposition
D. all of above

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Lexus targets customer regardless of the country in which they lived – the “global elite” segment, this is called?

A. intermarket segmentation
B. intramarket segmentation
C. income segmentation
D. psychographic segmentation

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Top management sets the company’s?

A. Mission
B. Objectives
C. Vision
D. All of above

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Buying of products by government agencies is classified as?

A. business markets
B. reseller markets
C. government markets
D. international markets

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The resources such as forests and food are known as?

A. renewable resources
B. non-renewable resource
C. Both a and b
D. none of above

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The number of competitors in the decline stage of product life cycle are?

A. few
B. continuously growing
C. stable but begins declining
D. declining in number

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The PLC concept which consists of longest life cycles is classified as?

A. product classes
B. product forms
C. branding
D. product perception

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The strategy that focuses on smaller segments and attract only few competitors is called?

A. mass marketing
B. segmented marketing
C. niche marketing
D. micromarketing

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