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Conducting Marketing Research

The technique of asking in which the researcher is asked to write first word to come in mind is classified as …………?

A. word appreciation test
B. graphic appreciation test
C. completely unstructured
D. word association

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An analysis of long term marketing impacts through measuring brand equity is called ………?

A. customer’s metrics pathway
B. unit metrics pathway
C. cash-flow metrics pathway
D. brand metrics pathway

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A company’s overall financial health of brand and future customer perspective is classified as …………?

A. unit dashboards
B. brand metrics pathway
C. marketing dashboards
D. stakeholder’s dashboards

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The ‘customer loyalty or retention’ is best classified as ……….?

A. marketing external metrics
B. sampling metrics
C. unit metrics
D. procedural metrics

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The technique in which the people create picture of collage or other drawings to depict consumer’s perceptions is called ………?

A. visualizations
B. personifications
C. laddering
D. associations

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The marketing internal sampling metrics consist of ……..?

A. relative employee satisfaction
B. level of customer dissatisfaction
C. active innovation support
D. both A and C

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The technique in which respondents are presented with a picture and to write what they think about the picture is called?

A. thematic appreciation test
B. story appreciation test
C. graphic appreciation test
D. word appreciation test

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The decision made about the research approaches, data sources and sampling plan is included in……….?

A. research plan development
B. problem definition
C. deciding mission statement
D. reporting of findings

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A level which defines the respondent’s intention to buy ……….?

A. intention-to-buy scale
B. ranking scale
C. Two option answer
D. least important scale

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In research, the questionnaire ‘closed-ended’ does not include ………..?

A. multiple choice question
B. rating scale question
C. Likert scale question
D. ranking scale question

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