Training and Developing Employees MCQs | HRM – Page 2

Question 21 Training and Developing Employees

In Lewin’s organisational change process, at which stage is a shared vision communicated?

Correct answer A. Unfreezing stage

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Question 22 Training and Developing Employees

Which training effects should be measured?

Correct answer D. All of the above

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Question 23 Training and Developing Employees

Formal structural change is an example of which type of OD intervention?

Correct answer B. Techno-structural intervention

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Question 24 Training and Developing Employees

What is training that lists a job’s basic tasks and teaches them step by step called?

Correct answer D. Job instruction training

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Question 25 Training and Developing Employees

What are the two basic issues to address when evaluating training?

Correct answer D. Both A and B

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Question 26 Training and Developing Employees

At which step of the training process are SMART training objectives formulated?

Correct answer B. Instructional design

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Question 27 Training and Developing Employees

Empowering employees to review problems and then solve and implement solutions is best classed as what?

Correct answer D. Action research

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Question 28 Training and Developing Employees

Career planning and development is an example of which type of OD intervention?

Correct answer A. HRM intervention

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Question 29 Training and Developing Employees

What does the refreezing stage of change involve?

Correct answer D. Reinforcement of new programmes

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Question 30 Training and Developing Employees

In which training method is a problem to be solved described to employees in writing?

Correct answer A. Case study method

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Question 31 Training and Developing Employees

An employer’s responsibility for employee wellness is an example of which type of OD intervention?

Correct answer B. HRM intervention

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Question 32 Training and Developing Employees

What is any effort to improve current or future management performance called?

Correct answer C. Management development

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Question 33 Training and Developing Employees

Which process makes workers highly skilled through a combination of on-the-job training and formal learning?

Correct answer B. Apprenticeship training

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Question 34 Training and Developing Employees

According to the T-group approach, how should participation be?

Correct answer A. Voluntary

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Question 35 Training and Developing Employees

What is the development method in which teams of managers compete to solve simulated business problems?

Correct answer A. Management game

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Question 36 Training and Developing Employees

What are diagrams and charts placed at the worksite to guide workers called?

Correct answer B. Job aid

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Question 37 Training and Developing Employees

Managing workforce diversity is an example of which type of OD intervention?

Correct answer D. HRM intervention

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Question 38 Training and Developing Employees

A graphic, comparative illustration of whether change is needed forms part of which method?

Correct answer C. Survey research

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Question 39 Training and Developing Employees

Who introduced the best-known model of organisational change?

Correct answer C. Kurt Lewin

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Question 40 Training and Developing Employees

Which technique asks trainees to take on the role of a particular person in a realistic situation?

Correct answer B. Role playing

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