Statement: Some passengers have complained that fares on a new metro line are high, but the number of riders is already above forecasts. Courses of action: I. Halve the fares on all metro lines immediately. II. Suspend the metro service until the complaints stop. Which course(s) of action follow?
Correct answer D. Neither I nor II follows
Explanation
Ridership is above forecasts, so a drastic fare cut across all lines is not justified by a few complaints, and suspending a popular service would harm everyone. Neither action is appropriate.
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