Which of these would not count as a dysfunction of bureaucracy according to Merton?

1. A Option A: The rules could be upheld at all costs, even in the face of a better solution
2. B Option B: Workers are not encouraged to be flexible in making decisions
3. C Option C: People know they should be guaranteed fair and consistent treatment
4. D Option D: Adherence to the rules takes precedence over organisational goals

Answer checked 11 October 2026 · How we write and check questions