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Marketing Communications Customer Value

The pricing strategy in which prices are based on strategies, costs, market offerings and prices of competitors is classified as?

A. learning pricing
B. marginal pricing
C. competition based pricing
D. demand based pricing

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The series of steps that must be followed by sales people is classified as?

A. marketing process
B. selling process
C. intermediation process
D. nominal process

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The short term benefit given to the customers to attract more customers is called?

A. sales promotion
B. inbound promotion
C. outbound promotion
D. organizational promotion

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In marketing research, asking preferences and questions about buying behavior is example of?

A. experimental research
B. ethnographic research
C. observational research
D. survey research

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The first step in personal selling process is to?

A. prospecting and qualifying
B. pre-approach
C. approach
D. presentation and demonstration

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The kind of information consumer obtains from mass media and internet searches classified as?

A. personal sources
B. commercial sources
C. public sources
D. all of above

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The internal limitations can be classified as organization’s own?

A. Strengths
B. Weaknesses
C. Opportunities
D. Threats

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The discomfort at the buyers end caused by conflict in post purchase behavior is classified as?

A. cognitive dissonance
B. post purchase behavior
C. both a and b
D. none of the above

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The research which is completed with the objective to test hypothesis is called?

A. casual research
B. exploratory research
C. descriptive research
D. both a and c

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In growth-share matrix, the vertical axis represents?

A. Business portfolio
B. Relative market share
C. Market growth rate
D. Both a and b

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